Characters' private lives

It disappoints me to see 75% of fans contributing to this site's poll wish to see more of the show's character's private lives and less of the professional side of things.

I would have hoped that fans of this exceptional drama would instead be drawn to its high-quality screenplays and generally excellent acting.

What a shame. I thought people interested in characters' (boring) lives would have gone to watch Gray's Anatomy or something.

I was wondering whether people think that 75% are missing the best points of Without A Trace, or whether it's me who has it wrong. What do you all think?