99% of you are amazing fans! This is a guide on dealing with the 1%.
1. REPORT ATTACKERS IMMEDIATELY. You are doing the entire community a favor as they are probably attacking other members.
YOU MUST PROVIDE AS MUCH EVIDENCE AS POSSIBLE IN THE REPORT FIELD, including links to the attacks.
Attacks are personal insults, threats, bigotry, etc. A person saying they don't like a contribution is NOT an attack. Having a debate is also not an attack until insults/threats etc. are mixed in.
2. IGNORE THEM. DO NOT RESPOND BACK. If you attack back, you are probably giving the attacker/troll what they want. We won't dig through 20 pages of reports to find out who started it. In some cases, both people will be banned.
3. Reporting is not a weapon. People who fraudulently report enemies, do not provide details, and/or repeatedly report people without providing evidence may also be removed from Fanpop. Some weirdos report their own fake users. Seriously, you are asking for it, and you aren't fooling anyone.
4. CHEATERS WILL BE BANNED: DON'T SWITCH TO YOUR FAKE ACCOUNTS EVER AGAIN
Don't switch accounts to jack up your fans, props, poll votes, or whatever. It's not fair to the honest fans. If you have friends who do this, please send them this article.
ALL of your accounts will be banned for life if a moderator chooses, even if you have amazing medals. I'm sure you can think of some famous banned fans, so we are serious. Consider this the final warning.
If you created multiple accounts for any reason, pick one, and do not ever log into the other accounts again. You don't need to delete the old accounts, but do not use them. Excuses like "it's my brother/sister/dog's account" won't cut it.
Everyone is forgiven at this point. If you've cheated in the past, just don't do it again.
If you get caught cheating after this article is published, you are toast, and you may lose your "main" account forever.
This is an article describing how and why bans happen. It's an updated article based on one we posted in a troublesome club.
We've recently lifetime-banned several of the most troublesome users and deleted all of their content. In other words, there is no coming back for them. All their contributions are gone.
"But Fanpop, how can I avoid getting banned? I'm just a nice, honest, non-cheating fan!"
If someone picks a fight with you, DO NOT RESPOND, and immediately report it, and make sure you link to or quote the offending content. We absolutely need all the details. If you simply report the user without providing evidence, no action will be taken against them.
Also, we're talking about personal attacks, not normal human interactions.
A fan writes: "You suck and yo mamma sucks" ->You report them->Troll banned for life->You helped Fanpop terminate a troll and made Fanpop a better place!
Another fan writes: "This was some interesting fanfic, but the first section is taken word-for-word from my work last week. Here's the link. Do you mind changing it or attributing it to me?"->They are NOT a Troll, NOT banned, you should change your fanfic immediately, and you just wasted everyone's time. That being said, if the fan started the post with a slur or insult, they would have a problem.
There's a saying that "you can get away with almost anything if you do it nicely." While we're not necessarily encouraging people to try to get away with stuff, the "nicely" part is the key takeaway.
Given the volume of content and literally millions of fans, we cannot go and dig through a thousand comments to find out "who started it."
Think of it this way: if teachers and parents right now don't have time to figure out "who started it", imagine if one's parents had millions of children. Are they going to have time to sift through everything?
If you do respond to said troll and there is a ton of back and forth, with both sides cussing each other out, both of you will be banned from ever joining Fanpop again. There is a good chance moderators will delete 100% of your content and strip your medals and caps, as well.
If your buddy was banned, please do not bother to contact us. There was a very good reason, and saying "he was really nice to me" really means nothing. Even criminals are nice to some people. Giving a moderator attitude will be bad for everyone, and you won't be helping your friend's case.
The good news is that 99% of the users here are great people and not causing problems. Be cool and courteous with one another, report trolls immediately, WITH LINKED EVIDENCE, and every time WITHOUT responding to them, and, together, we'll purge them from Fanpop once and for all.