My problem was pretty weird as my mouse was not getting detected and as far
as my knowledge is concerned, mouse doesn’t need any driver to be installed. I
checked with the entire connection thinking that there must be some problem
with it; however nothing seemed to work out. It became very difficult for me
to use the machine without a mouse since I am not very well versed with the
keyboard shortcuts.

I browsed through the internet to search for some assistance but could not
find any solution to the particular problem. Then, I got the phone number of
Mytechgurus. My call was attended by an executive named, Johnson. I told him
the hassle faced by me because of the mouse. He was all ears, while I was talking
and then he asked me whether I installed any hardware before I discovered my
mouse wasn’t working. I could remember that I have got a new scanner and
connected it with my system. I told him the same. After he procured all the details
from me, he asked me to disconnect the scanner and then restart the system.

After I restarted the system, to my disbelief, the mouse got detected and I could
work with it. The technician told me that sometimes, some hardware disrupts the
normal functionality of mouse and hence, he resolved the issue I had been facing
for a quite a long time. I am extremely thankful to Johnson for his assistance and
also to Mytechgurus for their kind service